First Citizens Bank of Georgia will be the financial services provider of choice for residents and businesses in the markets we serve.
We will differentiate our company with innovative products, superior service and responsiveness.
Our officers and employees will exceed client and prospect expectations at every contact opportunity.
Our officers and employees will be empowered to "own" client problems and provide immediate resolution.
Our officers and employees will add value to our client relationships. We will price our products and services to include the value-added, thereby maximizing the long term return to our shareholders.
The communities we serve will be better for our presence.
First Citizens Bank of Georgia is a community bank. We will emphasize our strengths of local decision making, responsiveness, reliability, consistency, and superior client service.
The officers and employees of First Citizens Bank of Georgia will proactively market our products and services in the community.
Management will ensure that officers and employees have the resources they need to be successful and to exceed client/prospect expectations. Resources include education, training, technology, and financial tools of the trade.